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Microsoft® Outlook® provides a single location for organizing and managing all of your day-to-day information, from email and calendars to contacts and task lists.
Objective
To provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® , as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
Our Outlook course delivers the knowledge and skills you need to:
• Implement personal messaging tools
• Use advanced formatting capabilities
• Organize the information contained in Outlook 2000
• Use personal journals
• Configure Outlook
• Setting up Outlook for a small office, taking Outlook on the road, and using Outlook with the Web
• Manage contacts
• Work with and manage forms
Audience
For Windows users who need to learn how to use Microsoft® Outlook® to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course helps you prepare for the Microsoft® Office Specialist certification for Outlook.
Minimum Prerequisites
You should be familiar with using personal computers and be comfortable with mouse and keyboard. Basic typing skills is essential as well.
What will you learn?
Module 1: Getting Started with Outlook
Log On to Outlook
The Outlook Environment
Compose and Send a Simple Message
Open a Message
Reply to a Message
Print a Message
Delete a Message
Module 2: Composing Messages
Address a Message
Format a Message
Check Spelling and Grammar
Attach a File
Forward a Message
Module 3: Managing Mail
Open and Save an Attachment
Flag a Message
Create a Folder
Move Messages to a Folder
Copy Messages to Folders
Delete a Folder
Module 4: Scheduling Appointments
The Outlook Calendar
Schedule an Appointment
Assign a Category to an Appointment
Update Calendar Entries
Module 5: Scheduling Meetings
Schedule a Meeting
Reply to a Meeting Request
Propose a New Meeting Time
Track Meeting Responses
Update a Meeting Request
Cancel a Meeting Request
Print the Calendar
Module 6: Managing Contacts
Add a Contact
Sort Contacts
Find a Contact
Generate a Map
Edit a Contact
Delete a Contact
Print Contacts
Module 7: Managing Tasks
Create a Task
Edit a Task
Topic 7C: Update a Task
Module 8: Using Notes
Create a Note
Edit a Note
Copy a Note
Module 9: Tracking Work Activities Using the Journal
Record a Journal Entry Automatically
Manually Record a Journal Entry
Modify a Journal Entry
Module 10: Setting Calendar Options
Set Work Days and Times
Display Other Time Zones
Set Free/Busy Options
Module 11: Setting Message Options
Modify Message Settings
Modify Delivery Options
Modify Message Formats
Notify Others that You will be Out of the Office
Create and Modify a Distribution List
Insert a Hyperlink
Module 12: Sharing Folder Information
Specify Folder Permissions
Access Another User's Folder
Delegate Access To Folders
Module 13: Managing Tasks
Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks
Module 14: Customizing Outlook
Customize the Toolbar
Create a New Toolbar
Customize the Menu
Create a Folder Home Page
Modify Excel's Default Settings
Module 15: Locating Outlook Items
Sort Messages Using Multiple Criteria
Find Messages
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email
Module 16: Communicating Using MSN Messenger
Obtain a Hotmail Account
Add Contacts
Send and Receive Instant Messages
Attach a File
Change MSN Messenger Status
Change MSN Messenger Options
Module 17: Personalizing Your Mail
Use Stationery
Create Custom Stationery
Create Signatures
Modify Signatures
Module 18: Organizing Outlook Items
Group Items
Create Search Folders
Create Rules
Apply Conditional Formatting
Module 19: Working with Contacts
Forward Contacts
Create a vCard from a Contact
Export Contacts
Perform a Mail Merge
Link Items to a Contact
Module 20: Saving and Archiving Mail
Save Messages in Alternate Formats
Archive Messages
Protect Personal Folders
Module 21: Creating a Custom Form
Add Form Fields
Save a Form
Test a Form
Module 22: Working Offline and Remotely
Create an Offline Folder File
Make a Folder Available Offline
Create a Send/Receive Group
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