Salesforce.com Advanced Administrator

Salesforce Advanced Administrator

Ready to tackle your biggest administration challenges? Using real-world scenarios, Advanced Administration covers advanced topics such as managing data, enhancing end-user productivity, and expanding Salesforce CRM. The course also prepares you to take the Salesforce.com Certified Advanced Administrator exam. If you are comfortable with user management and security, have good experience with workflow and approvals, know how to get the most out of core Sales and Service Cloud features, and are a master in reporting, build advanced analytics, automate, and extend using more complex functionality then you may be ready for the Advanced Administrator course.


After completing this course, students will be able to:

  • Leverage the advanced administration capabilities of Salesforce
  • Optimize and extend Sales Cloud and Service Cloud applications
  • Design advanced reports, dashboards, and business process automation
  • Implement complex business processes within Salesforce CRM
  • Enhance end-user productivity


Mode of delivery: Instructor-led classroom or online training

Duration: 40 hours


Course Curriculum

  • Extending Salesforce – Key Concepts
  • Managing Data
  • Increasing User Adoption
  • Enhancing Productivity
  • Implementing Business Processes
  • Expanding Initial Implementations
  • Visualforce Pages
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